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is it better to adress a customer waiting in line or keep focus on your current customer?
retail, customer loyalty1 year ago - 1 answers
Keep your attention focused on the current customer but let the ones in the line know that you'll be with them momentarily so they don't feel ignored. Kind of like when you call a company and they tell you all agents are busy assisting other customers but they'll be with you soon.
Source(s):1 year ago